[XQZone General] Community Edition license key

Fri Nov 12 07:58:10 PST 2004

Raffaele,

Thanks for your assistance.  The problem was related to my 
hyper-threaded processor.  The community edition is restricted to a 
single CPU machine, but with HT enabled it was seeing two processors.  I 
disabled it in the BIOS, and it accepted my license key!

Thank you, Denise and Asheesh, for your help!

MarkCIS.exe still crashes if I try to use "start" and "stop" shortcuts, 
but I am able to start and stop in Services.

Shannon

Raffaele Sena wrote:
> Shannon,
> 
> I finally managed to install CIS on another computer (running Win2000).
> I installed the server, started it, checked the page on port 8000 (the
> webserver first), then went to the page on port 8001 (the admin server) and
> filled the license information and after a few server restarts I was up and
> running.
> 
> Since you mentioned that you are having problem with manual server restarts,
> maybe the same problem may prevent the admin server to automatically restart
> and that's why your license key doesn't get recognized.
> 
> You could try to run the "start" command from a DOS window and see if you
> get any useful error message:
> 
>   C:\Program Files\Mark Logic CIS> MarkCIS -S
> 
> Or you can look in the log files and see if anything interesting has been
> logged. The log files are in C:\Program Files\Mark Logic CIS\Data\Logs\
> 
> If you cannot find anything maybe you do need to contact Support. And if the
> server really crashes on your system they should be more then interested in
> helping you out.
> 
> -- Raffaele
> 
> -----Original Message-----
> From: general-bounces at xqzone.marklogic.com
> [mailto:general-bounces at xqzone.marklogic.com] On Behalf Of Shannon Shiflett
> Sent: Sunday, November 07, 2004 12:46 PM
> To: General XQZone Discussion
> Subject: Re: [XQZone General] Community Edition license key
> 
> OK, I bet that's what Ron was talking about.
> 
> The hostname it's using is my machine's NetBIOS name.  Is that expected?
> 
> Do I need to open any ports?
> 
> The Admin console responds on my local host at port 8001.  I can start 
> and stop the CIS service from the Services control panel, but I can't 
> start and stop using the shortcuts that were added to my start menu 
> (MarkCIS.exe crashes).
> 
> Raffaele Sena wrote:
> 
>>I had the problem of my license key getting invalid when disconnected  
>>from the network (because of the hostname/IP address) and Ron did say  
>>that that problem got solved in 2.2-2 (and infact now my system works  
>>fine). But I have to say that I didn't install 2.2-2 from scratch. I  
>>upgraded both my Linux and Windows system from the previous version (I  
>>wonder if there are problems with new installations. It sounds strange,  
>>but...)
>>
>>-- Raffaele
>>
>>
>>
>>On Sunday, November 7, 2004, at 11:45 AM, Shannon Shiflett wrote:
>>
>>
>>>Raffaele: thanks.  After the key is generated, I simply click "OK"  
>>>which fills it in automatically on the next page but immediately  
>>>results in the "Not valid" message.
>>>
>>>FYI, I posted my question here instead of sending it to Support  
>>>because according to the documentation the CE is not supported except  
>>>informally at XQZone.  Plus it's not urgent.  Just one of those "it  
>>>would be nice" things. :)  (I thought I overheard Ron say at "The  
>>>First" that the hostname was no longer going to be part of the key  
>>>generation, but it appears to be still.)
>>>
>>>Raffaele Sena wrote:
>>>
>>>
>>>>I seem to remember that I was a little confused too when I 
>>>>installed   CIS.
>>>>I think the "trick" is to simply install CIS, access the admin page  
>>>>and  click the "get key" button (or something like that) for the  
>>>>Community  License.
>>>>If you go to an external form, get the key and the try to paste it 
>>>>in   the admin interface that's when you get in trouble :)
>>>>Again, I installed CIS quite some time ago and I don't remember the   
>>>>exact details. If you still have troubles tomorrow and don't get an   
>>>>answer I can try to install CIS on another system and let you know).
>>>>-- Raffaele   (http://xq.aromatic.org)
>>>>---------------------------------------------------------------------- 
>>>>-- ---------
>>>>On Sunday, November 7, 2004, at 08:10 AM, Shannon Shiflett wrote:
>>>>
>>>>
>>>>>I am attempting to install the community edition of CIS 2.2-2 for
>>>>>Windows on my home desktop for learning purposes, but I can't seem to
>>>>>make it past the License Key Entry process: When I fill out the  
>>>>>form,  my
>>>>>license key is generated, but I get, "Not valid for..." when I try  
>>>>>to  use it.  I tried changing my hostname, rebooting, and going  
>>>>>through  the process again.  I've tried uninstalling, rebooting, 
>>>>>and   reinstalling CIS.  At this point, I could use some advise.  
>>>>>Thanks!
>>>>>
>>>>>_______________________________________________
>>>>>General mailing list
>>>>>General at xqzone.marklogic.com
>>>>>http://xqzone.com/mailman/listinfo/general
>>>>>
>>>>>
>>>>>
>>>>
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>>>
>>
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